
Preparing something thoughtfully chosen for you

Preparing something thoughtfully chosen for you
MADE AROUND YOUR STORY
Tell us your colours, occasion and inspiration. We’ll review your idea with the right artisan and return with a personal proposal.
Request Your Saree DesignSHOP WITH CONFIDENCE
A thoughtful, transparent return process designed around the special nature of sarees.
Last updated 18 July 2026Contact us within 30 days of delivery if an eligible saree is not right for you. We recommend notifying us as soon as possible so we can guide the return.
The saree must be unused, unwashed, unworn and unaltered, with original tags, packaging and blouse piece intact. It must be free from perfume, makeup and damage.
Sarees with a cut blouse piece, completed fall-and-pico work, stitched blouse, custom alteration, or a clearly marked final-sale status cannot be returned unless they arrive damaged, defective or incorrect.
Small variations in yarn, weave, motif placement and selvedge are natural characteristics of handloom work. Screen and lighting settings may also cause minor color differences. These are not treated as defects unless the received saree materially differs from its listing.
Contact us within 48 hours with clear photographs of the product and packaging. Once verified, we will arrange an appropriate replacement or refund.
Approved return instructions will be shared by our support team. Original delivery fees and return shipping may be deducted unless the item was damaged, defective or incorrect.
After inspection, approved refunds are issued to the original payment method. The time for funds to appear depends on the bank or payment provider; our support team will share confirmation when the refund is initiated.