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Help Center

Get the help you need with your Weaverskart experience. Find answers, contact support, and resolve issues quickly.

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Track Your Order

Enter your order number to check status

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Start a Return

Initiate return for your recent orders

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Browse by Category

Order Support

Help with placing, tracking, and managing orders

  • How to place an order

  • Track your order status

  • Modify or cancel orders

  • Order history and details

  • Bulk order assistance

Shipping & Delivery

Information about shipping, delivery, and logistics

  • Shipping charges and policies

  • Delivery timeframes

  • Address changes

  • Delivery issues

  • International shipping

Payment & Billing

Payment methods, billing, and transaction support

  • Payment methods accepted

  • Billing and invoicing

  • Refund processing

  • Payment failures

  • EMI and financing options

Returns & Exchanges

Return policies, exchanges, and refund assistance

  • Return policy details

  • How to initiate returns

  • Exchange procedures

  • Refund timelines

  • Return shipping costs

Account & Profile

Account management and profile settings

  • Account creation and setup

  • Profile management

  • Password and security

  • Address management

  • Account deletion

Technical Support

Website issues, technical problems, and troubleshooting

  • Website navigation issues

  • Login problems

  • Cart and checkout issues

  • Mobile app support

  • Browser compatibility

Common Issues

Check your spam/junk folder first. If you still can't find it, log into your account and go to 'My Orders' to view your order details. You can also contact support with your order number.

This usually happens due to payment gateway issues. The amount will be automatically refunded within 3-5 business days. If not, contact our support team with your transaction details.

You can change your delivery address within 1 hour of placing the order. After that, contact our support team immediately. Address changes may incur additional shipping charges.

Orders can be cancelled within 1 hour of placement. After that, you'll need to wait for delivery and then initiate a return. Contact support for immediate assistance.

Please contact us immediately within 24 hours of delivery. Take photos of the damage and keep the original packaging. We'll arrange for a free pickup and replacement.

Contact Support

Phone Support
+91 98765 43210
Mon-Fri: 9 AM - 9 PM

Speak directly with our support team

Email Support
support@weaverskart.in
24/7 Response within 2 hours

Send us your queries and we'll respond quickly

Live Chat
Available on website
Mon-Fri: 9 AM - 9 PM

Get instant help through live chat

Additional Resources

FAQ

Find answers to frequently asked questions

View FAQ
Return Policy

Learn about our return and exchange policies

View Policy
Terms & Conditions

Read our terms of service and conditions

View Terms
Privacy Policy

Understand how we protect your data

View Policy
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